Entry Level Computer / Network Technician

All Computer Solutions, Inc Portland, ME 04101 USA
Compensation  $35,000 to $45,000 Annually
Employment Type  Full-Time

Provide onsite & remote Level 1 help desk / technical support in Windows & Mac environments
Monitor backups & performance of customer networks & systems
Work with vendors to provide application support
Work efficiently, productively, and safely without direct supervision
Follow documented & established processes and procedures
Follow all policies and procedures with respect to security and confidentiality of customer networks
Required skills: excellent verbal & written communication, technical problem research & resolution, strong attention to detail, high performing team player
A + Plus Certification or MCP and above
Technical college or Associates degree
Full-time, salaried position
Normal working hours are 9:00 to 5:00, Monday-Friday
After hours work may be required to provide customer support
Annual salary is negotiable (bi-weekly pay period)
30-90 day probationary period
Annual performance review
Nine paid holidays: New Year’s, MLK, President’s, Memorial, Independence, Labor, Veterans,
Thanksgiving, and Christmas
Compensatory time will be given for scheduled or emergency work required to be done on a weekend or holiday
After one year, one week paid vacation, accruing at the rate of .416 days per month
After three years, two weeks paid vacation, accruing at the rate of .833 days per month
Unused vacation time cannot be carried forward to the following year
Unpaid leave (for excused absences) to be negotiated
There is no health benefit provided
Parking may be provided in designated lot in Portland
A smartphone & data service may be provided
Hardware & software for use at home for testing & remote support may be provided